Refund Policy

We at VERQONLITH are committed to ensuring your complete satisfaction with our products and services. Below is our refund policy for your consideration and guidance:

Eligibility for Refund

• Products must be returned in their original packaging, unused, and in the same condition that you received them.
• Refund requests must be made within 30 days from the date of purchase.
• Only regular priced items may be refunded. Sale items are non-refundable.

How to Request a Refund

1. Contact our customer service team at [email protected] with your order number and reason for the refund request.
2. Our team will assess your request within 3-5 business days and inform you of the next steps.
3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exceptions

Please note that certain items are exempt from being returned, such as perishable goods and custom orders. Additionally, gift cards cannot be refunded.

Contact Us

If you have any questions or concerns about our refund policy, please do not hesitate to contact us at [email protected].